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See the exciting lineup of great shows coming to Shea's in 2022-2023!
As a subscriber, enjoy early access to these Special Engagements and upcoming productions!
While you're waiting for the season to start, look back at the shows we've seen at Shea's!
Click the links below for your scheduled performances:
We are anticipating that the season tickets will appear in your My Shea’s Account some time in late summer, 2 – 4 weeks before your first scheduled performance. Even though your tickets will not be available, you can view your subscription by logging into your My Shea’s Account and clicking on Invoices.
Once the tickets are released into your account for the individual performances, you will be able to exchange your tickets for different show-dates/times or seating, and to transfer your tickets to your friends and family if they are attending the show instead.
For more information and your convenience, we’ve put together a page on Mobile Ticketing with many guides on how to manage your mobile tickets for all devices (desktop, iOS, android, mobile).
For our subscribers managing their annual season subscriptions and for any group sales, we can set up a invoice for tickets in your My Shea’s Account:
Whether you wish to add seats to your plan or to update any account information on file, please contact the Shea’s Box Office so we may best assist you.
We are open Monday – Friday, 10:00 AM – 5:00 PM and on Saturdays from 10:00 AM – 2:00 PM. In addition, the Shea’s Box Office is always open two hours before all shows and stays open through intermission.
The Shea’s Box Office can also be reached by email at patronservices@sheas.org, or by phone at (716) 847-0850.
Shea’s Performing Arts Center, for many years, worked directly with the privately-owned parking lots in our neighborhood to provide the subscribers with the opportunity to purchase parking passes in advance of their performance nights. The operators of the parking lots have introduced new procedures that provide you with improved options to manage your parking and allow you to work directly with the lot operators.
Subscribers to the M&T Bank 2022-23 Broadway Series are now able to purchase parking ahead of time through Parkwhiz.com. Please read and review the included benefits and instructions below.
Parking is available in two forms:
Use these simple steps to reserve your parking through Parkwhiz!
To Purchase a Parking Package Bundle :
*Additional parking lots are available on Parkwhiz on a single show basis
To Purchase individual parking passes:
Parking & Parkwhiz FAQ
What if I am a patron with need for the 439 Pearl St ADA Accessible Lot at Theatre Place?
Shea’s understands that there are many patrons that have a need for parking that has ADA Accessibility to the theatre. Recent changes in the management of the parking lot at 439 Pearl St have created limited capacity. Because of this and to help ensure equitable access to the lot, it will not be available to reserve for pre-purchase. Patrons with need will still be able to access the handicap accessible lot located at 439 Pearl St. Patrons with an ADA need to park at 439 Pearl St should purchase a season package at either 470 Pearl St or 690 Main St – Please choose the lot you would like to use if the ADA parking lot is at capacity. Patrons will also be able to pay $30 when they arrive if they choose not to pre-purchase parking. Pay2Park will continue to have an attendant available at 439 Pearl St with a list of patrons who have a need for access to allow to park in this lot on a first-come first-served basis. If you have additional questions or need to be added to this list for access, please contact Pay2Park at 716-853-3400 or info@pay2park.net
What if I arrive in a different car than I listed on my reservation?
If you forget to change the license plate through Parkwhiz, please reach out to Pay2Park to resolve your ticket at Pay2Park at 716-853-3400 or info@pay2park.net. They will be able to verify your pre-purchased parking.
What if I change the date of my performance?
Any patron that purchases a parking package and processes an exchange through Shea’s can email Pay2Park to exchange their parking at info@pay2park.com.
Any patron that purchases an individual parking can simply login to their Parkwhiz account, cancel the booking for a full refund and reserve a new parking for their new date.
What if I need additional information?
Please consult the Parkwhiz Customer Help Center for questions and inquiries using the website/app or contact Pay2Park.
For other parking options in the neighborhood, please consult the map link attached here.
As a reminder, street parking is currently free after 5pm Monday – Friday and all day on Saturdays and Sundays. Street Parking is also free on New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.
The show must go on! Whether or not a performance is cancelled (due to weather, medical, or other emergencies) is determined by each show’s production company, who then will ask Shea’s Performing Arts Center to begin reaching out to our patrons and the media as how to proceed regarding any ticket exchanges, refunds, and rescheduling. Our staff will immediately post a notice on our website here at Sheas.org and all social media channels (follow us on Facebook, Twitter, and Instagram), as well as emailing all ticket buyers with updates – so it’s important to make sure your contact information (name, email, phone, address) are up-to-date with the Box Office when you purchase your tickets!
If you purchased your tickets through Ticketmaster, their customer support representatives will promptly send out a notice and issue any refunds or exchanges once Shea’s Performing Arts Center has confirmed a change in scheduling.
If a driving ban is issued for the city of Buffalo, Shea’s Performing Arts Center will make arrangements as necessary with the show’s production company to accommodate a new performance time and date or to issue refunds.
Should you choose to no longer be a subscriber to our Broadway Series, you can let us know by filling out this form through our website, or by contacting the Shea’s Box Office directly:
As a reminder, any subscriptions not renewed by June 30th will automatically be released to offer as seat relocation options to our current subscriber base.
My Shea’s Account is our account manager where our patrons can view and organize their tickets for upcoming events at Shea’s Performing Arts Center. The website is hosted by Ticketmaster and managed by Shea’s.
My Shea’s App is our newest offering for audiences: it is a free app available for download in both the Apple and Google Play Stores. With My Shea’s App, you can log into your My Shea’s Account to purchase, manage, and view your tickets, get up-to-the-minute information on performance dates and times, special promotions, and answers to frequently asked questions.
Click the applicable link for any of our how-to guides, optimized for your device:
All of our patrons, whenever you buy a ticket through Shea’s, are asked to provide an email address. Aside from being a way to identify and contact you in case of a show cancellation or other emergencies, this will also allow you to personally manage your tickets online through your My Shea’s Account – whether you are exchanging for another performance, transferring your ticket to a friend, or just want to quickly look up your seat number, your tickets are always at your fingertips!
If you are not certain there is an email address on your account, or think there might be an outdated email address on file, please contact the Shea’s Box Office for assistance.
We are anticipating that the season tickets will appear in your My Shea’s Account some time in late summer, 2 – 4 weeks before your first scheduled performance. Even though your tickets will not be available, you can view your subscription by logging into your My Shea’s Account and clicking on Invoices.
Once the tickets are released into your account for the individual performances, you will be able to exchange your tickets for different show-dates/times or seating, and to transfer your tickets to your friends and family if they are attending the show instead.
For more information and your convenience, we’ve put together a page on Mobile Ticketing with many guides on how to manage your mobile tickets for all devices (desktop, iOS, android, mobile).
Now through your My Shea’s Account, you can log in and purchase tickets for shows at any of our theaters!
A ticket holder may choose to transfer their tickets to another patron and can send them either by email or via text. For those ticket recipients, we have put together a guide on how to claim tickets.
Now through your My Shea’s Account, you can log in and have your tickets ready to be scanned while attending shows at any of our Shea’s theaters!
For our subscribers managing their annual season subscriptions and for any group sales, we can set up a invoice for tickets in your My Shea’s Account:
Now through your My Shea’s Account, you can log in and transfer your tickets to a friend to use to see shows at any of our theaters!
We also have a guide for all ticket recipients on how to claim tickets.
Please Note: transferred tickets cannot be exchanged or refunded by the Shea’s Box Office once transferred. Please contact the Shea’s Box Office for assistance with ticket transfers that may require future exchanges.
No, because our tickets use Safetix as an additional security measure, a mobile ticket must be provided, either by logging into your MY SHEA’S Account via our mobile website, using MY SHEA’S App to pull up your tickets, or downloading the tickets to your smartphone’s wallet to gain entry. See the attached guides below for assistance in accessing your mobile tickets:
As of September 2022, we are now utilizing SafeTix secure ticketing in our theatres. The goal of SafeTix secure ticketing is to reduce the risk of ticket fraud. SafeTix are powered by a new and unique barcode that automatically refreshes every few seconds so it cannot be stolen or copied.
This rotating barcode will also appear on tickets stored in mobile wallets. SafeTix are NFC (near-field communication) compatible. If you have this feature enabled, your ticket may be read by tapping your mobile device to our scanners, similar to a credit card reader. The vast majority of tickets presented will have the rotating barcode.
Please refer to Ticketmaster’s SafeTix Guide for more information.
Print-at-home ticketing is no longer offered through your My Shea’s Account. If you do not have access to a smartphone, please contact the Shea’s Box Office so we may provide you with paper tickets as necessary.
Your My Shea’s Account requires an email address as part of your log-in, and will receive automatic email confirmations following any updates in ticket status (purchases, transfers, expiration, etc.). You do not need a smartphone to access your account – however, if you do not have a smartphone so we can scan your mobile ticket, please contact the Shea’s Box Office to receive paper tickets as necessary.
The My Shea’s App is intended for smartphone-use. To access “My Tickets”, you will need to log in using your My Shea’s Account (your log-in is the email address we have on-file as associated with your tickets). All other app functions (buying tickets, contact us, searching upcoming shows, etc.) are accessible without logging into a My Shea’s Account.
Assisted Listening Devices (both t-coil induction loops & headphones are offered) are available to our patrons at our Coat Check Station by the Main Street entrance at Shea’s Buffalo Theatre, free of charge (please note that availability may be limited).
American Sign Language interpreted performances can be arranged through the Shea’s Box Office for our productions – please contact us as soon as possible to allow for ticket availability and scheduling.
Assisted Listening Devices (both t-coil induction loops & headphones are offered) are available to our patrons at our Coat Check Station in the lobby of Shea’s 710 Theatre, free of charge (please note that availability may be limited).
American Sign Language interpreted performances can be arranged through the Shea’s Box Office for our productions – please contact us as soon as possible to allow for ticket availability and scheduling.
Booster Seats are available to our patrons at our Coat Check Station by the Main Street entrance at Shea’s Buffalo Theatre, free of charge (please note that availability may be limited).
The Shea’s Box Office is located at 650 Main Street, Buffalo NY 14202 (next door to the Shea’s Buffalo Theatre). Our Box Office serves as a main hub for all of Shea’s Performing Art Center’s venues, managing tickets to Shea’s Buffalo Theatre, Shea’s 710 Theatre, and Shea’s Smith Theatre.
We are open for walk-ups Monday – Friday, 10:00 AM – 5:00 PM, and on Saturdays from 10:00 AM – 2:00 PM.
On show days, our Box Office will open two hours before the scheduled show-time and will remain open through intermission.
The Shea’s 710 Box Office is also at 710 Main Street, Buffalo NY 14202. This box office is only open for shows at Shea’s 710 Theatre, with doors open two hours before the scheduled show-time and remains open through intermission.
In addition to our Group Tickets, select productions also offer access to our Box Seats at Shea’s Buffalo Theatre! Shea’s exclusive box seats are a unique VIP experience; perfect for entertaining clients, employees family and friends. Each box features eight comfortable Kittinger chairs and includes an arrangement of refreshments for patrons including wine, beer, and hors d’oeuvres.
Coat Check is available at Shea’s Buffalo Theatre by the Main Street entrance for a $1.00 donation (please note that fur coats are not accepted).
Coat Check is available in the Shea’s 710 Theatre lobby for a $1.00 donation (please note that fur coats are not accepted).
Bars and Concessions are open one hour prior to curtain and during intermission. Pop, Water, Coffee/Tea are permitted in the theatre seating area at any time. Alcohol may be taken into the seating area in our souvenir cup. No outside food or beverage will be allowed in the theater. We appreciate your cooperation and understanding.
Please be advised that concessions may contain nuts.
Please turn off all electronic devices that may disrupt the performance.
Photography and video are not permitted during any performance.
Photography in the lobby areas is permitted.
The First Aid Room is located in the Petite Lobby near the Ladies Lounge at the Pearl Street Entrance. If you need medical assistance, there is an EMT on site for all performances. AED devices are located in the First Aid Room and Main Street Box Office.
Make your visit an exceptional and unforgettable experience! Groups have more fun at Shea’s Performing Arts Center’s three unique venues with a variety of exclusive opportunities.
In addition to enjoying savings off single ticket prices, groups of ten or more* receive:
Whether you are joined by friends, family, associates, or clients, it’s never too soon to plan your next group event! Experience the best the Buffalo arts scene has to offer, plus exclusive benefits, when you bring a group of ten or more*. For more information or reservations, contact us today.
Shea’s Performing Arts Center’s policies will continue to evolve as conditions change. Shea’s will follow recommendations from the CDC, New York State, and Erie County. We will continue to keep patrons informed of specific protocols for upcoming events. At this time, masking and proof of vaccination are not required for event attendees.
Patrons with questions or concerns about COVID related policies, can call us at (716) 768-8071 or by email at covid@sheas.org.
Shea’s uses MERV13a air filters in each of its HVAC units at Shea’s Buffalo Theatre, Shea’s Smith Theatre, and Shea’s 710 Theatre as well as in Shea’s Bistro and Shea’s Rehearsal Halls.
Shea’s Buffalo opened in 1926, built by Chicago architects Cornelius and George Rapp with Tiffany-designed interiors and a Mighty Wurlitzer organ made right here in Tonawanda, NY. Having undergone extensive restoration since the 1990s, Shea’s Buffalo operates today as a presenting theater year-around, and continues to shine as “the crown jewel” of the Buffalo Theatre District.
Please call 716-829-1174 to schedule a private historic tour of Shea’s Buffalo Theatre.
Latecomers will be admitted to their seats as directed by the production staff at the appropriate break in the performance.
Productions at Shea’s Performing Arts Center are most enjoyed by young people ages 8+.
Children under age 5 are not permitted in the theatre, except for specifically designated family productions, and all children who have had their 1st birthday are required to have a ticket.
Here at Shea’s Performing Arts Center, we are proud to enhance your show-going experience at by using mobile ticketing, providing a contactless and eco-friendly way to enter the theater safely and efficiently, while also reducing risk of lost, stolen, or counterfeit tickets! And now we can offer audiences the My Shea’s App – a free app created by Shea’s and available for download in the Apple and Google Play Stores:
For more information about mobile ticketing, check out our helpful guides to using your My Shea’s App!
Street Parking is free in the city on weekends and after 5:00 PM on weekdays, but availability is limited. As a reminder, street parking is also free on New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.
Paid Parking Lots are also available within a couple blocks of the theater. Please check Pay2Park’s website and download their app for more information or to make advance reservations.
If you are taking the NFTA-Metro train downtown, the Fountain Plaza Station is located one block south of the Shea’s Performing Arts Center.
If you are using a Ride-Sharing app, please use 439 Pearl Street as the address for ride-sharing services pick-up and drop-off location point at Shea’s Buffalo Theatre.
In an effort to enhance the safety and security of our guests, the following procedures will be in place:
Become a part of our Seat Plaque Campaign with a donation to Shea’s Performing Arts Center. Your name will be placed on a commemorative brass plate that will adhere to a seat’s arm for the life of the seat in our theatre.
Shea’s Bistro & Bar offers full dinner and lunch service during Shea’s Buffalo Broadway performances Tuesday through Saturday. Enjoy a prix-fixe dinner and show themed cocktail to make your evening complete. New menus are crafted for each performance using seasonal ingredients. Reservations are strongly recommended and can be made by calling (716) 856-3260.
The Drapanas Spotlight Lounge is an exclusive retreat for Guild Members overlooking the Shea’s Grand Lobby. Named after the late Roberta Drapanas, a past Shea’s board member and founder of the Shea’s Spotlight Committee, members enjoy complimentary beverages, refreshments, and coat check 1-hour before each Broadway show plus some additional engagements. During all shows with intermissions, drinks will be waiting upon arrival.
Membership is for 12-months and includes access for four individuals. Become a Guild Member today with a donation of $500 or more and begin enjoying the amenities of the Spotlight Lounge. Contact John Schaller, Director of Development, (716) 829-1170.
Not yet, but soon! We are busy processing all the season renewals and new subscription orders, as well as gearing up for the end of our current 2022-2023 Broadway season with shows like Six, Jagged Little Pill, and Dear Evan Hansen.
Once we have approved sale dates from each Special Engagement’s production company, we’ll be able to put together a new Subscriber Appreciation sheet to send out to all of our subscribers sometime in August so that you may have the first chance to get tickets before the public on-sale occurs.
Enhance your theatre experience at Shea’s with the ultimate welcome message on Shea’s Main Street Marquee during a Broadway Show!
You choose the performance (limit of five per season, per household), indicate what name or names you would like listed, donate your $50, and it will be on rotation starting two (2) hours before and ending one (1) hour after the show! A once-in-a-lifetime photo opportunity that you can share with family and friends, use on social media or turn into a holiday card! The possibilities are endless.
Please use either entrance on Main Street (under the marquee or through the Shea’s Box Office) to enter. For patrons parking on Pearl Street, come through Curtain Up Alley to reach Main Street. Please be mindful that Theatre Place at 622 Main Street (next door to Shea’s Buffalo and accessible from both Main and Pearl Street) is currently undergoing construction and may be closed to the public at any given time.
Shea’s Buffalo Theatre’s main level is wheelchair accessible. Please note that as a National Historic Site, Shea’s Buffalo Theatre does not have an elevator or accessible seating in the balcony. Please contact our Box Office for assistance to secure accessible seating for a performance.
Our recent renovations of Shea’s 710 Theatre (formerly the Studio Arena) have ensured that accessibility is a priority. All of Row E contains removable seating for patrons (please contact the Box Office to request accessible seating so we may be prepared to set-up pre-show!).
To enter the Shea’s Smith Theatre, all patrons will be directed to come through the Shea’s Box Office. For patrons parking on Pearl Street, come through Curtain Up Alley to reach Main Street.
Productions in the Shea’s Smith Theatre use flexible seating, which is arranged according to the set and needs of each individual show. As such, all seating is handicap accessible and can be removed by House Management. Please ask an usher should you need assistance.
Contact us with any questions you may have regarding being a Shea’s Subscriber or about any of our upcoming shows here at Shea’s Performing Arts Center, and Patron Services will soon respond to help you however we can!
Please give an up-to-date email and phone number to reply to, and you’ll hear back within 3 business days.
Stay up to date with subscriber information and updates on events by bookmarking this page.
Enhance your theatre experience at Shea’s with the ultimate welcome message on Shea’s Main Street Marquee! You choose the performance and your message will be on rotation starting 2 hours before and ending 1 hour after the show! The possibilities are endless.
Give the gift of Shea’s! You can use our gift cards to purchase tickets to events at Shea’s Buffalo Theatre, Shea’s Smith Theatre, and Shea's 710 Theatre. The gift card can also be used for food and beverage purchases at Shea's Bistro and Bar, and during performances at Shea’s bars and concession counters.
My Shea's App is our newest offering for audiences: a free app available for download in both the Apple and Google Play Stores. You can purchase, manage, and view your tickets, get up-to-the-minute information on performance dates and times, and find answers to frequently asked questions all while using your phone.
