Shea’s Performing Arts Center (Shea’s PAC) is a campus of three theatres in downtown Buffalo comprised of Shea’s Smith Theatre, Shea’s 710 Theatre, and the historic crown jewel of the Buffalo Theatre District, Shea’s Buffalo Theatre. From touring Broadway to international collaborations and local theatre productions, these venues boast varying styles of performing arts, but all of our shows are sure to please the audiences that attend.
- All persons entering the theatre, regardless of age, must have a ticket. Young people under age 5 are not permitted in the theatre, except for specifically designated family productions. To prevent refusal of admission, please refer to our minimum age recommendations on the show’s event page at Sheas.org.
- Concession Stands and Bars are operating during all performances. No outside food or beverage will be allowed in the theatre.
- Heating, Ventilation, and Air-Conditioning Systems Shea’s uses MERV13a air filters in each of its HVAC units at Shea’s Buffalo Theatre, Shea’s Smith Theatre, and Shea’s 710 Theatre as well as in Shea’s Bistro and Shea’s Rehearsal Halls.
- The Shea’s Box Office is open two hours prior to any performance and during intermission to answer any questions you may have. The doors to all of our theatres (Shea’s Buffalo, 710, and Smith) open 60 to 90-minutes prior to any performance, depending on the production. Please refer to your Know Before You Go email to verify open times.
- Shea’s Performing Arts Center uses mobile ticketing – we are making it easier than ever for our patrons to buy, exchange, transfer, manage tickets, and come see our shows. This shift will enhance your experience by providing a contactless and more eco-friendly way to enter the theatre safely and efficiently, while also reducing the risk of lost, stolen, or counterfeit tickets.
- MY SHEA’S App is our newest offering for audiences: it is a free app available for download in both the Apple and Google Play Stores. With MY SHEA’S App, you can log into your MY SHEA’S Account to purchase, manage, and view your tickets, get up-to-the-minute information on performance dates and times, special promotions, and answers to frequently asked questions.
- Street Parking is free in the city on weekends and after 5:00 PM on weekdays, but availability is limited. Paid parking lots are also available within a couple blocks of the theater. If a parking attendant is not present, you may be required to download the ParkMobile App to your phone. If you are taking the train downtown, the Fountain Plaza Station is located one block south of the Shea’s Buffalo Theatre.
- For wheelchair access and those needing assistance for Shea’s Buffalo and Shea’s Smith Theatres, patrons should be directed to the Theatre Place entrance, located through the parking lot next to the Pearl Street entrance to Shea’s Buffalo Theatre.
- In an effort to enhance the safety and security of our guests, the following procedures will be in place:
- All bags will be inspected by security. Any bags or packages measuring larger than 8.5×11 will not be permitted into the theatre. EXCEPTION: Medical equipment bags, diaper bags and clear bags measuring up to 12″ x 12″ x 6″.
- All patrons will pass through electromagnetic wanding.
- Firearms are prohibited.
- We ask all patrons to please follow our current policies related to COVID-19. If you are not feeling well the day of your performance, please stay home and contact the Shea’s Box Office at (716) 847-0850 to review your ticketing options.
- Latecomers will be admitted to their seats as directed by the production staff at the appropriate break in the performance.
- Shea’s Performing Arts Center’s policies will continue to evolve as conditions change. Shea’s will follow the safety protocols from the CDC, New York State, and Erie County. We will continue to keep patrons informed.
