Shea’s Performing Arts Center (Shea’s PAC) is a campus of three theaters in downtown Buffalo comprised of Shea’s Smith Theatre, Shea’s 710 Theatre, and the historic crown jewel of the Buffalo Theatre District, Shea’s Buffalo Theatre. From touring Broadway to international collaborations and local theatre productions, these venues boast varying styles of performing arts, but all of our shows are sure to please the audiences that attend.
- We look forward to welcoming audiences back to Shea’s to share in the unique experience that is live theatre. As we raise the curtain for Disney’s Frozen, all patrons, volunteers, and staff are required to wear a mask regardless of vaccination status. Masks are required at all times – upon arrival, performance, and departure.
- All Shea’s employees, security staff, and volunteers are required to be fully vaccinated including the two-week post-vaccination period.
- All persons entering the theatre, regardless of age, must have a ticket. Children under two are not permitted in the theatre.
- Concession Stands and Bars are not operating during performances of Disney’s Frozen, for the health and safety of our patrons, staff, cast, and crew. No outside food or beverage will be allowed in the theatrre. Merchandise will be sold.
- Shea’s Spotlight Lounge will be open, but there will be no snacks or drinks served.
- Food and drink will not be served in Box Seats.
- Heating, Ventilation, and Air-Conditioning Systems Shea’s uses MERV13a air filters in each of its HVAC units at Shea’s Buffalo Theatre, Shea’s Smith Theatre, and Shea’s 710 Theatre as well as in Shea’s Bistro and Shea’s Rehearsal Halls.
- The Shea’s Box Office is open two hours prior to any performance and during intermission to answer any questions you may have. The doors to all of our theaters (Shea’s Buffalo, 710, and Smith) open one hour prior to any performance.
- The Shea’s Street Team will be roaming the entrance lines to help you navigate your mobile tickets and answer questions.
- Performance Times Friday and Sunday performances have changed for Shea’s Buffalo Theatre (excluding Hamilton). Friday evening performances begin at 7:30 PM. Sunday Matinee at 1:00 PM. Sunday evening at 6:30 PM.
- This season, Shea’s Performing Arts Center is transitioning to mobile ticketing – we are making it easier than ever for our patrons to buy, exchange, transfer, manage tickets, and come see our shows. This shift will enhance your experience by providing a contactless and more eco-friendly way to enter the theatre safely and efficiently, while also reducing the risk of lost, stolen, or counterfeit tickets.
- MY SHEA’S App is our newest offering for audiences: it is a free app available for download in both the Apple and Google Play Stores. With MY SHEA’S App, you can log into your MY SHEA’S Account to purchase, manage, and view your tickets, get up-to-the-minute information on performance dates and times, special promotions, and answers to frequently asked questions.
- Street Parking is free in the city on weekends and after 5:00 PM on weekdays, but availability is limited. Paid parking lots are also available within a couple blocks of the theater. If a parking attendant is not present, you may be required to download the ParkMobile App to your phone. If you are taking the train downtown, the Fountain Plaza Station is located one block south of the Shea’s Buffalo Theatre. PLEASE NOTE: Due to construction, Main Street between Chippewa and West Tupper is closed to traffic and street parking. The Main Street doors will remain open as usual.
- For wheelchair access and those needing assistance for Shea’s Buffalo and Shea’s Smith Theatres, patrons should be directed to the Theatre Place entrance, located through the parking lot next to the Pearl Street entrance to Shea’s Buffalo Theatre.
- In an effort to enhance the safety and security of our guests, the following procedures will be in place:
- All bags will be inspected by security. Any bags or packages measuring larger than 4.5″ x 6.5” (approximately the size of a clutch purse) will not be permitted into the theatre. Exception: Medical equipment bags, diaper bags and clear bags measuring up to 12″ x 12″ x 6″. Outside food & beverage is prohibited.
- All patrons will pass through electromagnetic wanding.
- Firearms are prohibited.
- We ask all patrons to please follow our current policies related to COVID-19. If you are not feeling well the day of your performance, please stay home and contact the Shea’s Box Office at (716) 847-0850 to review your ticketing options.
- Latecomers will be admitted to their seats as directed by the production staff at the appropriate break in the performance.
- Shea’s Performing Arts Center’s policies will continue to evolve as conditions change. Shea’s will follow the safety protocols from the CDC, New York State, and Erie County. We will continue to keep patrons informed.
