The Shea's Box Office is open two hours prior to any performance and during intermission.
The Shea's Bistro & Bar lobby will open one hour before, with house opening thirty minutes before show-time.
Download the app to find your tickets to Shea's and a playbill for your show already waiting here.
Walk-through metal detection screening process is in effect for all patrons. No bags will be permitted.
The Shea’s Box Office is located at 650 Main Street, Buffalo NY 14202 (next door to the Shea’s Buffalo Theatre). Our Box Office serves as a main hub for all of Shea’s Performing Art Center’s venues, managing tickets to Shea’s Buffalo Theatre, Shea’s 710 Theatre, and Shea’s Smith Theatre.
We are open for walk-ups Monday – Friday, 10:00 AM – 5:00 PM, and on Saturdays from 10:00 AM – 2:00 PM. During the summer, we are closed on Saturdays and will close early on Fridays at 2:00 PM.
On show days, our Box Office will open two hours before the scheduled show-time and will remain open through intermission.
The Shea’s 710 Box Office is also at 710 Main Street, Buffalo NY 14202. This box office is only open for shows at Shea’s 710 Theatre, with doors open two hours before the scheduled show-time and remains open through intermission.
Bars and Concessions are open one hour prior to curtain and during intermission. Pop, Water, Coffee/Tea are permitted in the theatre seating area at any time. Alcohol may be taken into the seating area in our souvenir cup. No outside food or beverage will be allowed in the theater. We appreciate your cooperation and understanding.
Please be advised that concessions may contain nuts.
Please turn off all electronic devices that may disrupt the performance.
Photography and video are not permitted during any performance.
Photography in the lobby areas is permitted.
Make your visit an exceptional and unforgettable experience! Groups have more fun at Shea’s Performing Arts Center’s three unique venues with a variety of exclusive opportunities.
In addition to enjoying savings off single ticket prices, groups of ten or more* receive:
Whether you are joined by friends, family, associates, or clients, it’s never too soon to plan your next group event! Experience the best the Buffalo arts scene has to offer, plus exclusive benefits, when you bring a group of ten or more*. For more information or reservations, contact us today.
Shea’s Performing Arts Center’s policies will continue to evolve as conditions change. Shea’s will follow recommendations from the CDC, New York State, and Erie County. We will continue to keep patrons informed of specific protocols for upcoming events. At this time, masking and proof of vaccination are not required for event attendees.
Patrons with questions or concerns about COVID related policies, can call us at (716) 768-8071 or by email at covid@sheas.org.
Shea’s uses MERV13a air filters in each of its HVAC units at Shea’s Buffalo Theatre, Shea’s Smith Theatre, and Shea’s 710 Theatre as well as in Shea’s Bistro and Shea’s Rehearsal Halls.
Latecomers will be admitted to their seats as directed by the production staff at the appropriate break in the performance.
Productions at Shea’s Performing Arts Center are most enjoyed by young people ages 8+.
Children under age 5 are not permitted in the theatre, except for specifically designated family productions, and all children who have had their 1st birthday are required to have a ticket.
Here at Shea’s Performing Arts Center, we are proud to enhance your show-going experience at by using mobile ticketing, providing a contactless and eco-friendly way to enter the theater safely and efficiently, while also reducing risk of lost, stolen, or counterfeit tickets! And now we can offer audiences the My Shea’s App – a free app created by Shea’s and available for download in the Apple and Google Play Stores:
For more information about mobile ticketing, check out our helpful guides to using your My Shea’s App!
Street Parking is free in the city on weekends and after 5:00 PM on weekdays, but availability is limited. As a reminder, street parking is also free on New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.
Paid Parking Lots are also available within a couple blocks of the theater. Please check Pay2Park’s website and download their app for more information or to make advance reservations by purchasing a parking package for our Broadway season.
If you are taking the NFTA-Metro train downtown, the Fountain Plaza Station is located one block south of the Shea’s Performing Arts Center.
If you are using a Ride-Sharing app, please use 439 Pearl Street as the address for ride-sharing services pick-up and drop-off location point at Shea’s Buffalo Theatre.
In an effort to enhance the safety and security of our guests, the following procedures will be in place:
To enter the Shea’s Smith Theatre, all patrons will be directed to come through the Shea’s Box Office. For patrons parking on Pearl Street, come through Curtain Up Alley to reach Main Street.
Productions in the Shea’s Smith Theatre use flexible seating, which is arranged according to the set and needs of each individual show. As such, all seating is handicap accessible and can be removed by House Management. Please ask an usher should you need assistance.
O’Connell & Company was founded in 1995 by Buffalo award-winning actress Mary Kate O’Connell. Performing for what will now be their 25th year, O’Connell & Company has grown into one of WNY’s most respected resident theaters.
Second Generation Theatre was founded by University at Buffalo graduates Kristin Bentley, Arin Lee Dandes, and Kelly Copps; to encourage a new generation of theatregoers to become involved in the arts.
Shea’s Smith Theatre, formerly Laube’s Old Spain Restaurant, established in the year 2000. It has transformed into a viable 200 seat black box theater, hosting Off-Broadway productions, comedians, and collaborative productions with local theatre companies.
