All shows, dates, times, prices and artists are subject to change.
Who We Are; Advanced Services
How Information Is Collected
Your IP Address
Like most Internet services, each time you use the Advanced Services, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Advanced Services for you and to diagnose problems with the Advanced Services, we use your IP address to help identify you and to gather broad demographic information about you.
Information We Collect From You
In order to provide the Advanced Services and provide you with information on products and services that may be of interest to you, we may collect “contact information” (i.e., information that could be used to contact you such as full name, postal address, phone number and e-mail address as well as your computer’s unique IP address (if any)), “financial information” (i.e., passwords, credit and debit card numbers and bank and other financial institution account numbers) and “demographic information” (e.g., zip code, postal code, hometown, gender, purchase history information and age as well as IP addresses that are not unique to your computer) from you. Please note that nowhere on the Site do we knowingly collect contact information or financial information from children under the age of 13.
How We Use Contact Information; Responsibility
How We Use Financial Information; Responsibility
We use your financial information to check your qualifications, to help us efficiently perform sales and other transactions through the Advanced Services, to deliver the goods and services you have requested, to enroll you in the discount, rebate and other programs in which you elect to participate and to perform quality assurance. Also, Ticketmaster and Shea’s Performing Arts Center may share your financial information with each other. In some cases we may use, and consequently we may provide to service providers, your financial information to help us perform some of these tasks (some of which may be our corporate affiliates). In such cases, we will require these service providers to enter into agreements with us regarding the confidential handling of your financial information. We may also provide your financial information to your credit card issuer, financial institutions or credit card processors to process transactions and for their other purposes. Also, we provide your financial information to those Merchants who are involved in providing you with the goods, services or reservations you purchase or order, or who are administering the offers or programs you enter, through the web sites in which the Advanced Services are provided.
We may disclose specific financial information when we determine that such disclosure is necessary to comply with law, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of Ticketmaster, Shea’s Performing Arts Center or other users of the Advanced Services. Also, your financial information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of either of us.
How We Use Demographic Information
Information Other Web Sites Collect From You
Our Security Precautions; Geographic Location of Information
The Advanced Services have security measures in place to help protect against the loss, misuse and alteration of the information under our control. We use secure socket layer (SSL) technology to help protect the security of commerce transactions. We encrypt your contact information and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form. Your information may be transferred to and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and may be stored on equipment or in facilities leased or licensed from third parties.
How You Can Access and Update Your Information; Deleting Information
The Advanced Services provide you with the ability to modify information you have previously provided to us. If you would like to delete an account that contains your information, please contact Shea’s Performing Arts Center. Please note that deleting your account will not delete all of your contact information or other information contained on our systems, as much or all of this information will be retained to preserve records of our commercial relationship with you. Further, certain information may have already been provided to third parties as described above.
How to Contact Us Regarding Privacy; Notice
To contact us from the United States or anywhere other than Canada
By e-mail: Contact Us
By mail: Privacy Officer
c/o Legal Department
8800 Sunset Blvd.
West Hollywood, CA 90069
By email: firstname.lastname@example.org
By mail: Shea’s Performing Arts Center
646 Main Street
Buffalo, NY 14202
If, to the extent required by law or otherwise, we notify you that the security of the information you submit has been compromised, you agree that we may give you such notice by e-mail instead of by US mail.