Shea’s Performing Arts Center is encouraged by the loosened local restrictions as we look forward to reopening on September 10, 2021.  Shea’s will follow the safety protocols from the CDC, New York State, and Erie County that are in place at the time of reopening and will inform patrons of those requirements prior to the performances.

Recently we announced our transition to mobile ticketing for all events at Shea’s Buffalo Theatre, Shea’s 710 Theatre, and Shea’s Smith Theatre.  This shift will enhance your experience by providing a contactless and more eco-friendly way to enter the theatre safely and efficiently, while also reducing the risk of lost, stolen, or counterfeit tickets.

For more information, visit our mobile ticketing page.

The Value of Your Ticket is Safe!

• In the event we need to cancel any performance for any reason, you will have the option to exchange into an alternate performance, a credit for a future performance, or receive a refund.
• If your performance is postponed or rescheduled, we will automatically move your tickets to the new performance date. If you are unable to attend the new date, we will work with you to find a solution, which may include, without limitation, an exchange into an alternate performance or a credit for a future performance.
• We understand the concerns you may have as you consider buying tickets to future events and we want you to feel confident in your purchase. As your performance date approaches, if you or a member of your group are not feeling well as or have concerns about attending a show, know that we have flexible options available for you. Please contact us in advance of your show time and date and we will review your options with you.

Please note: the above policies are only available for tickets purchased through Ticketmaster and Shea’s Performing Arts Center Box Office/Groups Sales Office. Some restrictions apply.