Job Title: Bar Manager & Special Events Coordinator
Location: Shea’s Performing Arts Center, Buffalo, NY
Department: Events & Hospitality
Reports To: VP of Operations
Employment Type: Full-Time

Schedule: flexes with desk work and events; includes days, nights and weekends.

Salary: $60K+benefits

Benefit highlights: Health Insurance; 403b contribution; life insurance; paid vacation

Job Summary:

Shea’s Performing Arts Center is seeking a dynamic and experienced Bar Manager & Special Events Coordinator to oversee bar operations and coordinate private events across our venues: Shea’s Buffalo, Shea’s 710, and Shea’s Smith Theatres. This dual role requires strong leadership, attention to detail, and a passion for hospitality to ensure an exceptional experience for patrons and event guests. The ideal candidate will be a creative problem solver with excellent organizational skills, the ability to manage multiple projects simultaneously, and a proven track record of improving bar revenue and event engagement.

Key Responsibilities:

Bar Management:

• Oversee all aspects of bar service, including inventory, ordering, and compliance with liquor laws, ensuring efficient and profitable operations.
• Recruit, train, schedule, and supervise a team of bartenders and barbacks, providing ongoing education on customer service and mixology.
• Work with Hospitality Department staff to develop and maintain beverage menus, including signature cocktails, seasonal offerings, and customized drink packages for special events.
• Implement and oversee cash handling, point-of-sale (POS) systems, and reconciliation procedures to maintain accurate financial reporting.
• Ensure compliance with all New York State liquor laws, health, and safety regulations, including obtaining and maintaining required licenses and certifications.
• Maintain strong relationships with vendors and suppliers, negotiating pricing and purchasing strategies to optimize cost efficiency and product quality.
• Monitor bar performance, analyzing sales trends and making data-driven decisions to improve service efficiency and revenue generation.
• Assist the Concessions department as a shift supervisor at performances.

Party & Special Event Coordination:

• Plan and coordinate private parties, weddings, corporate events, etc, ensuring seamless execution from conception to completion.
• Work closely with clients to customize beverage packages, catering options, entertainment, and decor to match their vision and budget.
• Collaborate with the Events & Hospitality team to develop new event concepts and promotions that align with Shea’s brand and attract diverse audiences.
• Liaise with the marketing and operations teams to promote special event offerings, creating compelling content for promotional materials and social media.
• Oversee the operation of Shea’s Donor Lounge during Broadway week from catering, bar services, donor check-in, opening, intermission and closing procedures
• Work closely with the Development Department on planning and execution of Shea’s Gala and annual fundraising events.  Includes close coordination with Development on table/ticket sales, guest lists, catering, and event management with an eye on maximizing fundraising opportunities.
• Supervise and facilitate event setup and breakdown, ensuring a high standard of presentation and guest satisfaction.
• Track and manage event budgets, vendor contracts, and client payments, ensuring cost-effective solutions without compromising quality.
• Cultivate relationships with local businesses, organizations, and event planners to generate new leads and expand Shea’s event offerings.

Qualifications & Skills:

• Minimum 5 years of experience in bar management, event planning, or hospitality leadership, preferably in a performing arts or entertainment venue.
• Deep knowledge of New York State liquor laws, responsible alcohol service, and industry best practices.
• Strong leadership and team management skills, with the ability to inspire and motivate a diverse staff.
• Excellent communication, negotiation, and customer service skills to effectively interact with patrons, staff, and vendors.
• Exceptional organizational abilities, with strong attention to detail and the ability to multitask in a fast-paced, high-energy environment.
• Experience with event coordination software, POS systems (such as Toast), and inventory management tools.
• Must be able to work flexible hours, including evenings, weekends, and holidays, as required by performance schedules and event demands.
• Certification in responsible alcohol service (e.g., TIPS or ServSafe) is preferred.
• Knowledge of current beverage trends and mixology techniques to elevate the bar program.

Physical Requirements:

• Ability to stand for extended periods and move between multiple event spaces throughout the venue.
• Ability to lift up to 50 lbs. (e.g., cases of beverages, bar equipment).
• Comfortable working in a fast-paced environment that requires quick problem-solving and adaptability.