Deadline to Apply: January 31, 2023  *Applications will be accepted on a rolling basis thereafter until the position is filled

Position Summary: Reporting to the Development Manager, the Development Coordinator is a key part of a team responsible for supporting the Vice President of Development, Major Gifts Officer,  Development Manager, and the Corporate Relations and Special Events Manager in all fundraising activities. In collaboration with the Development team, the Development Coordinator will be responsible for implementing and facilitating a majority of the administrative, communication, and database entry/tracking duties needed to support ongoing donor cultivation pursuits.

MAJOR DUTIES INCLUDE:

• Serve as Concierge of our Individual Donor programs. Concierge services for Shea’s Members include ticket booking, reminder email and phone calls, and tracking donor interactions.

• Complete and track tasks as required by the Raiser’s Edge Assist with regular donor database functions across multiple platforms including Raiser’s Edge, Ticketmaster, and iWave.
• Build meaningful relationships with Shea’s donor base and assist with renewals and identifying lapsed outreach and communication.
• Participate in ongoing prospect donor research and wealth screening to help identify new funding sources for the Shea’s Campus.
• Manage a comprehensive calendar of activities for the entire Development Team to ensure schedules are aligned and team members are aware of scheduled meetings, events and appointments..

• Assists Development Manager in the coordination of direct mail and email campaigns which may require list segmentation, securing external print and mail house vendors, and facilitating in-house mailings.
• Steward donors by assisting with weekly acknowledgement letters, new donors packets, and other donor communication and documentation.
• Collaborate with Development and Marketing & Communication Team with the creation of an Annual Report.
• Contribute to the success of the Annual Gala by assisting the Corporate Relations and Special Events Manager with logistical arrangements, ticketing, travel accommodations, on-site production, and post-event analysis.

• Assist with oversight and management of Shea’s Spotlight Donor Lounge including the role of Lounge Host for certain evening and weekend performances.
• Assisting with managing incoming donation requests to Shea’s.
• Attend and assist with development events including any set up/clean. These events may require work on evenings or weekends.
• Performs other job-related duties as assigned.

ABOUT YOU:

• You are committed to an equitable and inclusive work environment.
• You have a passion for theatre and a desire to build meaningful connections between theatregoers and the organization.

• You have excellent written and oral communication skills that enable you to interact effectively and diplomatically with team members, donors, patrons, volunteers, corporate, foundation, and industry leaders.
• You have the capacity to manage and organize confidential information and to exercise discretion and sound judgement.

• You are committed to open and honest communication.
• You are detail oriented and take pride in creating and participating in efficient processes.
• You are personable and have some level of customer service knowledge or
• You are excited about digging into data, and fearless in mastering new data systems.
• You embrace technology and envision how it can be a tool to deepen connections.
• You enjoy a collaborative, team-focused working environment and have a goal-oriented approach to all tasks and initiatives.
• You build strong, collaborative relationships with fellow staff, Board members, and donors alike.
• You are a nimble and agile team member and are able to pivot and reprioritize as needed in a fast-paced environment.
• You have the capacity to attend evening and weekend events or donor meetings at Shea’s or in the Buffalo area as needed.
• You are able to climb multiple sets of stairs (there is no elevator currently inside Shea’s Buffalo Theatre).
• You must be able to accommodate local travel. Valid Drivers’ License and acceptable driving history are required due to travel requirements for this position.

BONUS:

• You have direct experience working in any aspect of the theatre industry, development, or customer service.
• You have experience with database or project-management software and best practice with programs like Raiser’s Edge, Tessitura, Salesforce, Microsoft 360, iWave or others. Previous experience in any of these systems is a plus, however, training will be provided where needed.
• You have some minimal experience in creating simple graphics for email campaigns, social media, printed materials, and the website.
• You find ways to help you and your teammates work smarter.
• You have experience or knowledge in fundraising and philanthropic principles.

Compensation and Benefits: Shea’s Performing Arts Center offers competitive compensation, commensurate with experience, and a benefits package that includes paid time off, health insurance, a generous employer contribution toward a 403(b)-retirement plan and the extraordinary quality of life and recreation opportunities offered by the beautiful Western New York region.

About Shea’s Performing Arts Center: Located in Buffalo, New York, Shea’s Performing Arts Center opened in 1926 as Shea’s Buffalo Theatre. Nicknamed The Wonder Theatre, Shea’s Buffalo Theatre was the dream of Michael Shea. Originally serving as a movie house, it would later stage vaudeville shows and play host to the likes of the Marx Brothers, Frank Sinatra, George Burns, and Bob Hope. Today, Shea’s PAC presents touring Broadway musicals and other live entertainment in its three venues: Shea’s Buffalo Theatre, Shea’s Smith Theatre, and Shea’s 710 Theatre. Its mission is to restore and preserve Shea’s Buffalo Theatre as a working historic theatre, introduce and engage new audiences with Shea’s 710 and Shea’s Smith Theatres, and facilitate diverse, inclusive community-building arts and education experiences throughout Western New York.

The historic crown jewel of Shea’s PAC, Shea’s Buffalo Theatre was saved from demolition in the 1970s by The Friends of Buffalo Theatre. This nonprofit organization was responsible for getting Shea’s Buffalo Theatre listed on the National Register of Historic Places. Over the past 20 years, more than $30 million in restorations has been completed, including a stage house expansion. The restorations also allowed Buffalo to keep the only surviving Tiffany-designed theatre in magnificent condition for patrons and the community to enjoy. A highly sought-after venue for globally recognized entertainers, Shea’s Buffalo Theatre is currently ranked in the top three markets in the United States for one-week touring Broadway productions.  With approximately 80-100 ticketed events each year at three venues combined, Shea’s PAC boasts 16,000 subscribers and an average annual paid attendance of 325,000+ people, with an additional 11,000 community members participating in arts engagement and educational events.

TO APPLY: Submit resume, and cover letter that speaks to your qualifications and what excites you about the position and working with Shea’s PAC by selecting the “APPLY” button below or by emailing John Schaller at jschaller@sheas.org with “Development Coordinator” in the subject line.

Applications will be accepted on a rolling basis thereafter until the position is filled. In order to maintain an equitable process, everyone must apply online through email. Any candidate who requires different accommodations to submit an application should contact jschaller@sheas.org.  No Phone Calls Please.

Shea’s Performing Arts Center is committed to creating a culturally diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.

It is important that our hiring practices reflect a commitment to diversity, and we strongly encourage applications from members of underrepresented groups. We are further committed to considering applicants who are well-rounded but do not fulfill every qualification.