WICKED GROUP SALES POLICIES

Due to high demand for tickets, WICKED requires the following in terms of payment for group sales orders:

  • A minimum of 20 tickets per performance must be purchased.  Seats do not need to be in the same price level. 
  • All orders are subject to seating availability.  The Group Sales Department will provide the best seating locations available at the time of reservation. 
  • A 50% deposit of the group’s total ticket sale will be due within 30 days of placing the order and an invoice is mailed out.  All deposits are non-refundable.
  • Failure to submit the deposit and final balance by the due dates given will result in the immediate release of all seats on hold.  Final payments must be received by 5 p.m. on Wednesday March 26th, 2008.  Please contact the Group Sales Department on or before the payment due dates if you are concerned with the status of your payments. 
  • If cancellation is necessary before a deposit has been paid, there will be no charge.  Canceling after a deposit has been paid will result in a forfeit of that deposit.
  • If there is less than 60 days between the time of order and actual performance date, full payment must be received within 7 days of placing the order. 
  • No refunds or exchanges.  All sales are final.
  • Tickets may only be purchased with a single form of payment.  You may pay by check, money order, or credit card (VISA, MasterCard, Amex, or Discover).
  • Please check your tickets carefully to verify the number of tickets, seat locations, and performance date/time.  To avoid confusion if a group member loses a ticket, we recommend that you keep a record of the names of those in your group and the seat location you have allocated each one. 
  • Before payment in full is made, groups may reduce their number by no more than 10% of the original order and as long as the number per performance stays above 20.  
  • If additional seats are requested before final payment has been made, they can be added to the original contract.  A group may request additional seats pending the following: A) availability B) the show is still selling group tickets C) the show is still offering a discount to groups.
  • The producers of WICKED reserve the right to discontinue accepting group orders or discounts at any time and can request payment in full within 10 days of notification. 
  • To ensure the enjoyment of all patrons, it is recommended that no children under the age of 5 attend performances other than those in the “On School Time’ and “Family Series” or those designated as “Toddler Friendly.”
  • Regardless of age, all patrons must have a ticket. 

In the interest of preserving affordable ticket prices for all patrons:

  • Shea’s Performing Arts Center is not responsible for tickets purchased through unauthorized third parties.
  • We reserve the right to refuse to sell tickets to identified ticket brokers and scalpers.
  • We also reserve the right to revoke any tickets sold to identified ticket brokers and scalpers through a full refund at face value.  Anyone holding a revoked ticket will not be allowed in the theatre.